SOX Awareness
Paid Time-Off
E-911
Bonus Calculator
Multiple Call Charge
Motorola v300
Samsung x495
Corrective Actions
StreamLine
Tour de Samson
Rebranding
Ringtones
Billing
MILSTAMP
UMOD
ROTC
Incident Command
Excel
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This web-based training module was developed to train call center coaches using a learner-directed scenario. The student chooses how the coaching session progresses based on responses made during the session. The course was developed using XML-fed Flash.
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